Client Manager

JOB DESCRIPTION:

At Bark & Birch we are on a mission to become the leading provider of dog services worldwide. We are growing at an epic rate, currently training over 500 dogs each month and we are in search of exceptional client managers to join our team. 

What we offer you

We offer you the chance to join our team as a client manager and have the freedom to make the role truly your own. You will be working alongside our CEO in this newly created role. It’s an exciting time to join us at Bark & Birch, we are a hyper growth company and offer amazing future opportunities. We are also getting ready for an investment round, which will open up global leadership opportunities.

We offer a competitive salary and the potential to make huge commission, for example one of the latest Client managers to join our team made €13.000 commision in their first month, so you can see the earning potential is huge.

Why Bark & Birch

We run doggy daycares, mobile grooming vans and manufacture our own products while currently developing our own proprietary technology. We are proud to be a company that helps dogs across the globe. We support several rescue organisations in the UK, Spain, Greece & Romania and in addition to this we are opening our own dog shelters to help even more dogs in need.

We give our Client Managers

  • Fantastic career progression.
  • Internal learning and development to help you develop your career.
  • Unlimited earning potential – some of our top client managers take home around 15.000 per month
  • The opportunity to join us during an exciting period of growth. 
  • The chance to join a globally diverse team of dog lovers.

What we ask for in return

As Client Manager you will collaborate with internal and external partners to execute prospecting and sales strategies. You will build strong client relationships, through regular communication and provide after-sales support to retain customers. You will have the ability to facilitate customer relationships to ensure timely resolution of customer issues. You will work in an effective manner, ensuring prompt and accurate answers to clients’ queries and will contact clients to better understand their requirements.

You will be required to update the CRM on the status of accounts. Through detailed knowledge of our services, you will suggest company products/services that maximize client satisfaction, ensuring to always communicate product and pricing details clearly. Overachieving on your sales quota will be how we define success in this role.

What we are looking for

Ideally, you will have experience working in a start-up environment. You will have proven experience in high ticket value transactional B2C sales-generating revenue between €60 –€120k per month at around €1000-€2000 per deal. Most importantly you are a sales rockstar with a stellar track record who is passionate about dogs. Our Client Managers are bright, motivated, enthusiastic and self-starters. You will be able to demonstrate excellent written, telephone and presentation skills and you will be extremely organised and take pride in your work.

In order to be truly successful in this role, you will need to be flexible. Our Client Managers need to use an enormous amount of initiative – we receive leads 7 days per week from early morning until late evening.  The ability to respond to these and uphold the Bark & Birch values is essential.

Bark and Birch is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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